📍 Location: Kochi, Kerala
🏢 Company: Aabasoft
🕘 Shifts: 9:00 AM – 6:00 PM & 12:00 PM – 9:00 PM
💼 Job Type: Full-Time, On-site
📢 Vacancies: 40
Are you confident, persuasive, and passionate about connecting with people over the phone? Do you possess the natural flair for conversation, especially in Malayalam? If you have a strong desire to build a career in sales and customer handling, Aabasoft has the perfect opportunity for you.
We are actively hiring Telesales Specialists for our Malayalam Voice Process team based in Kochi. This is a chance to be part of a vibrant, fast-paced, and goal-driven environment where your communication skills will be your biggest asset.
Whether you are a fresher with excellent speaking skills or a professional looking to switch into a performance-based role, we welcome you to join our growing family.
Key Responsibilities
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Engage with potential customers via telephone in a professional and courteous manner.
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Initiate outbound calls to explain products or services clearly and effectively.
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Persuade and convince customers to make informed purchasing decisions.
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Maintain a high level of product knowledge to address customer queries accurately.
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Use proven sales scripts to guide customer interactions while customizing conversations when needed.
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Ensure follow-ups are done in a timely manner to convert interest into confirmed sales.
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Maintain records of calls and sales and note useful information for future reference.
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Meet daily, weekly, and monthly sales targets consistently.
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Collaborate with the sales and marketing team to refine telesales strategies and boost conversion rates.
Requirements & Qualifications
To be successful in this role, candidates must meet the following criteria:
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Education: Graduate and above (in any discipline).
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Language Proficiency: Must be fluent in Malayalam with clear pronunciation and tone.
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Communication Skills: Should possess excellent verbal communication skills and the ability to engage and persuade customers.
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Telephone Etiquette: Must have a strong understanding of telephone manners and how to professionally handle conversations.
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Customer Service Skills: Should be patient, polite, and persuasive while dealing with a diverse range of customer profiles.
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Sales Ability: Demonstrated capacity to convert leads into successful sales through effective dialogue.
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Tech Savvy: Basic computer knowledge and familiarity with CRM tools, call logging, and follow-up systems is preferred.
What We Expect From You
At Aabasoft, we value individuals who are:
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Confident, enthusiastic, and self-driven.
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Capable of handling objections with grace and finding solutions on the spot.
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Adaptable to different sales approaches and able to learn quickly from feedback.
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Comfortable working under pressure in a target-oriented environment.
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Collaborative in nature and able to work well within a team setup.
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Willing to work flexible shifts as assigned (either morning or evening).
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Energetic and passionate about building a successful career in sales.
What You’ll Get in Return
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Attractive Salary + Incentive Structure based on sales performance.
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Career Growth: Opportunity to rise within the company through consistent performance.
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Training & Development: Comprehensive onboarding and product training to set you up for success.
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Team Culture: Work alongside experienced professionals in a supportive and motivational environment.
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Job Security: Full-time on-site position with one of Kerala’s trusted IT and Business Solutions providers.
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Work-Life Balance: Fixed shift timings with proper work schedules.
Why Join Aabasoft?
Aabasoft is a reputed and diversified technology company headquartered in Kochi, Kerala. We are known for our commitment to delivering quality IT, marketing, and business outsourcing services. Our teams are composed of passionate individuals working together to bring innovative solutions and superior customer experiences. When you join Aabasoft, you’re not just taking a job—you’re building a career.
We believe in nurturing talent and providing every team member with opportunities to shine. Our telesales team plays a crucial role in our business development process and acts as the voice of the company. We value your voice and the passion you bring to the table.
Who Should Apply?
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Freshers with excellent Malayalam-speaking skills and confidence on the phone.
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Experienced telecallers or sales professionals looking for a stable and growth-oriented work culture.
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Individuals from customer service, marketing, or retail backgrounds looking to transition into sales.
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Graduates with a passion for communication, persuasion, and customer handling.
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Multilingual speakers are a bonus, but Malayalam fluency is mandatory for this role.
How to Apply
Ready to take the next step in your career?
📩 Apply now through LinkedIn or reach out directly with your updated resume and contact details. Selected candidates will be contacted for an interview at our Kochi office.
Final Note
Sales is more than just selling—it's about building relationships, understanding customer needs, and becoming the trusted voice that leads them to the right decision. If you have what it takes to be persuasive, patient, and persistent, we want you on our team.
Join Aabasoft and be part of a journey that values voices like yours. Apply today and turn every call into a career milestone!