Arabic Language Expert – Ocube Services
Location: Noida
Experience Required: 1–4 Years
Vacancies: 3
Salary: ₹3–6 LPA (Negotiable)
Shift: 24×7 Rotational, 6 Days Working
Hiring Urgency: Immediate Joiners Required
Ocube Services is actively seeking skilled and fluent Arabic-speaking professionals to join their customer support and communication team. As an Arabic Language Expert, the selected candidates will be responsible for handling various customer interactions, supporting clients across different service lines, and ensuring positive customer experiences for Arabic-speaking audiences. This role requires strong command over both Arabic and English, combined with excellent communication, listening, and problem-solving abilities.
The key focus of this position is to assist customers efficiently while maintaining professionalism, clarity, and empathy. Candidates must be able to interpret customer needs, resolve queries, and provide accurate information through calls, messages, or digital communication tools. Given the requirement of working in a 24×7 environment, flexibility in shift schedules is essential. The role may involve night shifts, weekend duties, and the ability to work under time-bound situations.
Fluency in Arabic is the primary requirement for this role. Candidates should be able to read, write, and speak Arabic with native-level or near-native proficiency. In addition, strong English communication skills are mandatory, as most internal communication, training, and documentation will be in English. The ability to switch between both languages seamlessly during customer conversations is a significant advantage.
Ideal candidates should have at least one year of professional experience in customer service, technical support, operations, BPO, or related fields. However, freshers with strong language proficiency and aptitude may also be considered. A graduate degree is required, ensuring candidates possess basic professional understanding, analytical abilities, and readiness for corporate environments. Good aptitude skills—such as logical thinking, comprehension, and quick learning—are also crucial for succeeding in this role.
The responsibilities of an Arabic Language Expert include managing customer queries, understanding and resolving issues, escalating cases when needed, documenting customer interactions, and ensuring a high level of customer satisfaction. Candidates must be attentive, patient, and capable of handling challenging situations with a positive and solution-oriented approach. The ability to work in a fast-paced environment, follow process guidelines, and meet performance targets is important.
This position is an excellent opportunity for individuals who want to build a career in multilingual customer support, international process handling, or communication-based roles. The salary package ranges up to ₹6 LPA and can be negotiated based on experience, fluency level, and interview performance. Ocube Services encourages immediate joiners due to high project demand, making this a strong opportunity for candidates looking for quick onboarding.
Interested applicants are encouraged to share their resumes and contact the hiring representative directly using the provided contact details. Ocube Services values professionalism, communication excellence, and cultural adaptability, making this position ideal for those who can confidently engage with Arabic-speaking customers while maintaining service quality and corporate standards.
CONTACT DETAIL:
Abhishek HR ( 9711401299 )