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Restaurant Supervisor Job Vacancy in Anantara Abu Dhabi

Anantara is a luxury hospitality brand that connects modern travelers to authentic places, people, and stories. It provides warm hospitality in some of the most beautiful destinations around the globe and personal experiences. Anantara invites you to embark on a journey rich in discovery, from idyllic islands and tropical beaches, to bustling cities, serene deserts, and lush rainforests.

Job Description

Promote and ensure guest satisfaction through his/her ability develop and maintain strong team environments. Emphasis is placed on Team Member satisfaction as well as providing prompt and courteous service.

All orders are promptly and courteously delivered. Maintaining a positive image through each guest contact, and cleanliness in guest areas is key.

Guarantee complete guest satisfaction through prompt and courteous delivery of all orders for Restaurants or Room Service

Assist with seating and communication, as well as ensuring that all guests are happy during shifts.

Assist with maintaining a motivated and well-trained staff

Close and open shifts in accordance to the Manager's Checklist.

All Anantara Service Standards must be trained, maintained and enforced

Correctly implement revenue control and check control procedures for shift

All Associates and their guests must work in a safe and clean environment

All necessary tools to run shifts (e.g. schedules, floor plans, reservations, checks)

You can find solutions to problems like call outs, last-minute bookings, and any other everyday problems.

Ensure adequate coverage by remaining on the floor for the entire meal period

You want to ensure that you are only serving high-quality products

Maintain proper Associate uniform standards

You can manage a successful repair and maintenance program using work orders, inspections, and other tools.

Station rotation is necessary to ensure fair distribution of stations. Handle daily associate relations (i.e. scheduling, time adjustments, etc.)

Assist an Associate in ensuring guest satisfaction by assisting them in their job performance. Assist in the implementation of a training program for current and new associates.

To ensure guest satisfaction, Associates should be encouraged to solve problems through proper training and empowerment.

To gain trust and respect from Associates, establish effective communication. Fair and consistent counseling and/or discipline procedures should be maintained in accordance to Anantara's Guarantee for Fair Treatment Policy

Recognize and recommend incentives programs, new ideas and methods of operation

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