Customer support at concentrix

Concentrix

In everything we do, we believe in doing right by and for people – our game-changers, our clients, their customers, our communities, our planet. It’s not a policy or program, it’s just who we are. Built on a culture that transcends borders and hierarchies, our commitment to fostering diverse perspectives, being a sustainable business, and uplifting our communities makes us more than just a place to work, or a provider to contract with. We’re a place to belong and a partner for the journey.

Responsibilities:

Handling incoming inquiries from customers via phone, email and online.

Providing support for customers to effectively resolve their queries.

Updating our systems with complete and accurate details regarding your customer interactions.

Required Skills:

Fluency in language (B2 ~ C1)

Flexibility with rotational shifts (Morning, Night, and Overnight)

Grad / Gap year / dropout (UG with no commitment)

3 - 6 six months of relevant Customer Service experience (preferred)

Benefits & Work Conditions:

Paid training period

5 working days (2 days off) rotational

9 working hours ( 1 & half hour break)

Ability to apply for any internal vacancy after 6 months

A career path with a market leader

Night shift allowance

Social & Medical Insurance

Transportation provided  (door to door after 9:00 PM shifts for Females)

Work location:

Smart Village

Capital Business Park- 6th of October City

Victoria Square - Maadi

Semuha - Alexandria

Hurghada

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