Cognizant Walk-In Interview for Senior AR Caller
Location: Hyderabad
Cognizant, one of the leading global IT services and consulting firms, is conducting a walk-in interview for the position of Senior AR Caller (Accounts Receivable) in Hyderabad. This is an exciting opportunity for experienced professionals in healthcare revenue cycle management to join a dynamic team in a permanent, full-time role.
Interview Details:
- Date: December 21, 2024 (Saturday)
- Time: 9:00 AM
- Venue:
Building 12A, Raheja Mindspace IT Park,
Mindspace Madhapur Rd, HITEC City,
Hyderabad, Telangana 500081, India - Contact Person: Vamsi
About Cognizant:
Cognizant is a global leader in professional services, transforming clients' business, operating, and technology models for the digital era. With expertise in healthcare, life sciences, and revenue cycle management, Cognizant is committed to improving operational efficiency, enhancing customer experiences, and fostering innovation.
Joining Cognizant means becoming part of a forward-thinking organization that values its employees’ growth and development while providing a collaborative environment to achieve shared goals.
Role Overview:
The Senior AR Caller will play a pivotal role in the healthcare revenue cycle management (RCM) process. The role involves managing accounts receivable operations, including claim resolutions, payment follow-ups, and documentation management. The individual will work closely with clients to resolve discrepancies and ensure accurate processing of claims and payments.
Key responsibilities include:
Accounts Receivable (AR) Management:
- Follow up with insurance companies and patients regarding outstanding claims.
- Resolve discrepancies in payments and claims.
- Ensure timely closure of open claims to meet targets.
Revenue Cycle Management (RCM):
- Understand and manage the entire healthcare revenue cycle, ensuring compliance with policies and regulations.
- Coordinate with internal teams and clients for accurate documentation and reporting.
Communication:
- Engage with insurance companies and stakeholders via calls or emails to address claim-related issues.
- Maintain professionalism and clarity in all interactions, ensuring effective resolution of AR-related matters.
Reporting and Documentation:
- Update and maintain records of all communications and transactions in the system.
- Prepare and submit periodic reports on account statuses and resolutions.
Preferred Candidate Profile:
Cognizant seeks candidates with the following qualifications and attributes:
Experience:
- A minimum of 2 years of experience in healthcare AR calling.
- Hands-on experience in Revenue Cycle Management (RCM), with a proven track record of success in managing AR processes.
Skills:
- Strong communication and interpersonal skills.
- Ability to handle pressure and meet deadlines in a fast-paced environment.
- Attention to detail with strong analytical and problem-solving skills.
Work Requirements:
- Night Shifts: Must be willing to work US shifts.
- On-Site Presence: Candidates should be ready to work from the office.
Additional Competencies:
- Familiarity with healthcare systems and billing processes.
- Knowledge of HIPAA regulations and other compliance standards in healthcare.
Educational Requirements:
- Undergraduate education is not mandatory for this position.
- Candidates with relevant experience and skills are encouraged to apply regardless of their educational background.
What to Bring for the Interview:
To ensure a smooth interview process, candidates are required to bring the following documents:
- Updated Resume: Two copies.
- Government ID Proof: One valid ID such as Aadhaar, PAN card, Voter ID, or Driving License.
Why Join Cognizant?
Working with Cognizant offers numerous benefits and opportunities for professional growth:
Dynamic Work Environment:
Be part of a global team that fosters collaboration and innovation.Career Growth Opportunities:
Cognizant emphasizes continuous learning and skill development, providing ample room for career advancement.Impactful Role:
The Senior AR Caller role allows you to contribute directly to the success of healthcare clients by optimizing their revenue cycles.Work-Life Balance:
While the role requires night shifts, Cognizant ensures employees have access to resources that support their well-being and work-life balance.Competitive Compensation:
Enjoy a competitive salary package, along with additional benefits and incentives.Recognition and Rewards:
Cognizant values the contributions of its employees and provides recognition programs to celebrate achievements.
About the Revenue Cycle Management Process (RCM):
Revenue Cycle Management (RCM) is the financial process used by healthcare providers to track patient care episodes from registration and appointment scheduling to the final payment of a balance. The RCM process involves:
- Patient scheduling and registration.
- Insurance eligibility and benefit verification.
- Medical coding and charge entry.
- Claims submission and follow-up.
- Payment posting and account reconciliation.
As a Senior AR Caller, your role will primarily involve working with claims, resolving discrepancies, and ensuring timely payments to optimize the revenue cycle.
Key Qualities for Success in This Role:
To excel as a Senior AR Caller, candidates should demonstrate the following qualities:
- Proactive Approach: Anticipate potential issues and resolve them before they escalate.
- Problem-Solving Skills: Ability to analyze complex situations and provide effective solutions.
- Team Player: Work collaboratively with colleagues and clients to achieve common goals.
- Resilience: Handle challenges with a positive attitude and maintain focus under pressure.
- Customer Focus: Ensure client satisfaction by providing high-quality and timely resolutions.
Interview Tips:
To make a strong impression during the interview, consider the following tips:
- Know the Role: Familiarize yourself with the responsibilities and expectations of a Senior AR Caller.
- Highlight Experience: Be prepared to discuss your previous experience in healthcare AR calling and RCM, emphasizing achievements and challenges overcome.
- Demonstrate Communication Skills: Exhibit clarity and professionalism in your interactions.
- Be Honest: Provide accurate information about your skills and availability.
- Prepare Questions: Show interest in the role and organization by asking insightful questions about the team, projects, or growth opportunities.
How to Reach the Venue:
The interview will take place at Raheja Mindspace IT Park in HITEC City, Hyderabad—a prominent location easily accessible by public and private transportation. Plan your journey in advance to reach the venue on time.
Next Steps:
If selected, you will become part of a globally recognized team in healthcare operations at Cognizant. This role will provide valuable experience and opportunities to grow within the healthcare and IT consulting sectors.
For further inquiries, feel free to contact Vamsi at the venue.
Closing Note:
Cognizant invites talented and motivated professionals to join its journey in transforming the healthcare industry. As a Senior AR Caller, you will have the opportunity to make a meaningful impact on clients’ businesses and patients’ experiences.
Don’t miss this chance to advance your career with one of the most prestigious organizations in the industry.
Prepare your documents, polish your resume, and head to the interview on December 21, 2024, at 9:00 AM.