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Customer Service Executive - 1+ Year Exp - Bang/Gurg only

 

About the job

Role: Customer Service Operations

Location: Bangalore & Gurugram Only

Experience: 1+ Years

"Looking for Immediate joiners only"


Roles & Responsibilities:

- Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge.

- Maintain exceptional communication skills to keep our world-class systems running.

- Act as the ongoing interface between the client and the system or application.

- Dedicated to quality, ensuring that all client issues are resolved in a timely and efficient manner.


Professional & Technical Skills:

- Must To Have Skills: Strong customer service skills and experience in customer service operations.

- Good To Have Skills: Knowledge of cloud technologies and experience in application support.

- Excellent communication skills, both written and verbal.

- Ability to accurately define client issues and design resolutions based on deep product knowledge.


Additional Information:

- The candidate should have a minimum of 0-2 years of experience in customer service operations.

- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional customer service.


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