About the job
Role: Customer Service Operations
Location: Bangalore & Gurugram Only
Experience: 1+ Years
"Looking for Immediate joiners only"
Roles & Responsibilities:
- Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running.
- Act as the ongoing interface between the client and the system or application.
- Dedicated to quality, ensuring that all client issues are resolved in a timely and efficient manner.
Professional & Technical Skills:
- Must To Have Skills: Strong customer service skills and experience in customer service operations.
- Good To Have Skills: Knowledge of cloud technologies and experience in application support.
- Excellent communication skills, both written and verbal.
- Ability to accurately define client issues and design resolutions based on deep product knowledge.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in customer service operations.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional customer service.