Tech Mahindra is hiring for Customer Service Associate for Kolkata Location for one of Leading E-Commerce project
Designation - Customer Support Associate (CSA).
Job Profile - Have to resolute customers query over Email / Calls (Blended process)
Mandatory Criteria - Min HighSchool Passed.
- Fresher & Experience both can apply
- Must have excellent verbal English & Hindi communication skill
- Must have excellent Email writing skills in English
- Should have a typing speed of 30WPM with 90% accuracy
- Mandatory System requirement for Work from Home'
- Must have laptop/Desktop with webcam
- Windows 10 Original version mandatory
- 4 GB RAM
- Speaker & Microphone in Working condition'
- Active antivirus
- Broadband or Wi-Fi
- Noise Cancellation Headset / Headphone
- Customer orientation.
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 months post joining
- Shift 9 hour a day, with 8 hrs work and 1-hour break
Interview Structure- (Virtual base)
- HR round - General check
- Typing test (30WPM/90% Accuracy)
- Grammar test
- Client round
- Education Mark sheet (All Years)
- Aadhar Card
- Pan Card
- Offer Letter, Last 3 Salary Slip, Bank Statement, Release / Experience Letter (mandatory)
Mode of Interview - Virtual
Time Between: 10 am to 7 pm
Days Between : Mon to Sat
For more details call Subhasish - 7003899591
Interested candidates can share their resume to SB00740356@techmahindra.com