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International Non-Voice process ( Email/ Chat Process)



Hexaware is an automation-led next-generation service provider delivering excellence in IT, BPS and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything®, Cloudify Everything®, Transform Customer Experiences®’. Powering Hexaware’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the clients’ business. The digitally empowered, diverse and inclusive workforce of Hexaware represents various nationalities, comprising 24,166 employees, and thoroughly lives the company’s philosophy of ‘customer success, first and always’. 

Website

http://www.hexaware.com

Industry

IT Services and IT Consulting

Includes members with current employer listed as Hexaware Technologies, including part-time roles.

Headquarters

Navi Mumbai, Maharashtra

Specialties

Banking, Financial Services, Healthcare, Insurance, Travel, Transportation, Manufacturing & Consumer, Application Transformation, Enterprise Solutions, BI & Analytics, Digital Assurance, Infrastructure Management Services, Business Process Services., Professional Services, Automation, Cloud, and Customer experience

Fresher’s 2020 to 2022, passed out students from any stream can apply and Applicants from minimum of 0- 3 years’ experience in any customer service background outbound or inbound international Process.

Total Openings: 200

PS NOTE: It is a work from Office for now and may go back to work from home model basis the COVID situation and business request

Role: Email Support Executive (Non -Voice Process)

Location: Chennai - FAYOLA Towers – Pallaikaranai
Qualification: HSC passed / any graduate / arrear can be considered.
Exp. Range 0 - 3 Years

Working hours: Mon to Sun – Rotational Week off – 6 days’ work

Notice period – Immediate Joiners

Work location – HEXAWARE BPS – 5th Floor – Fayola towers ; 200 Feet Radial Rd, Ganesh Avenue, Rose Avenue, Pallikaranai, Chennai, Tamil Nadu 600129

Landmark - Opp to – Kamatchi Hospital

Salary breakup details:
Fresher: 14,416 INR CTC Per month; 12000 Take home
Experience: 18,083 INR CTC Per month: 14700 Take home

Requirement details:

0 to 3 Years of experience in Outbound and Inbound calls with excellent communication.

Good typing skills

Freshers with excellent communication can also be considered.

Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation)

Preferably Immediate joiners.

Transport: Drop will be provided for late evening logouts

Scope: Email handling in English language only

Typing speed – 35 WPM with 90% accuracy

Soft Skills: Good written communication skills in English

Rounds of Interviews:

HR round

Operations round

Versant /Final round

Mode of interview: Direct Walk-in Drive (please come with 2 copies of your resume and a Government ID PROOF.)

Walk in Date/ Timings -31st Oct 2022 to 25th Nov 2022 (10.30 AM to 4 PM – Except Sunday)

Contact person Name: Nandhini K

Contact Person MAIL id: Nandhini1@hexaware.com

Applicant currently in Chennai are preferred / Out of station applicants can be considered if ready to relocate immediately

Shortlisted candidates should be able to join as soon as possible and should have all documents photocopy handy for background verification.
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