Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact Mega WALK-IN Drive for Non-Voice Roles (English & URDU) on 24th June 2024 || Hyderabad
Date: 24th June 2024
Time: 12:00 PM – 1:00 PM
Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Location: Hyderabad
Shifts: Flexible with any shift
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
Review content and provide resolution based on prescribed guidelines.
Recognize trends and patterns and raise issues timely.
Provide insights to help improve the support to the users.
Maintain a thorough understanding of process and policies.
Provide excellent customer service to our customers.
Qualifications we seek in you
Minimum qualifications
Graduate (Any Discipline except Law)
Freshers are eligible (Candidate should be able to Read/speak/comprehend Urdu and English language)
Preferred qualifications
Effective probing skills and analysing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
· 3 copies of updates resume
· 3 Passport size photographs
· original Aadhar card
· 2 copies of Aadhar card
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Email: Yashika.Sharma@genpact.com