Job description
At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives
on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared
commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging
Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and
customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will
shape the future of our industry and achieve new heights of success.
Account Strategist Experience: 0 to 5 years
Location: Hyderabad
Salary: Based on Industry Standards
Key Responsibilities & What will you need to succeed in this role?
Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide
short & long term solutions aligned to the customer's business goals.
Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the
conversation to a productive outcome.
Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to
moderately change the sales pitch according to the requirement.
Leverage existing and new relationships with current accounts to grow revenue in strategic product areas.
Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for
book segmentation and engagement.
Develop and maintain subject matter expertise on client's marketing solution offerings.
Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing
platform.
Provide updates to the management team on your pipeline and sales forecast objectives and key results.
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
International Voice LOB Experience including using of Dialers for OB Calls.
Exceptional written & verbal communication skills. Agility.
Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management.
Qualifications:
1-5 years of overall relevant experience (Sales process experience Mandate).
Graduate in any field.
Sales knowledge on social media platform.
Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides).
Candidates should be flexible with rostered day offs and working in shifts.
Salesforce software working knowledge is good to have.
Role: Voice / Blended - Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills