Malayalam Telecalling Executive – Day Shift | Chennai

 

Paisabazaar, one of India’s leading online platforms for financial products, is currently hiring Telecalling Executives for a Malayalam Voice Process in Chennai. This opportunity is ideal for both freshers and experienced professionals who are fluent in Malayalam, with or without prior BPO experience, and are looking to build a career in the banking and financial services sector.

This is a full-time, work-from-office position located in Tidel Park, OMR, Chennai, and requires immediate or willing-to-relocate candidates only.

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About the Company: Paisabazaar

Paisabazaar.com is India’s largest digital marketplace for loans and credit cards. It offers a wide variety of financial products including personal loans, credit cards, and other related services from leading banks and NBFCs. The company leverages data and technology to offer a seamless digital experience to its users, making the complex financial decision-making process simple and hassle-free.

With a mission to empower people with financial knowledge and product access, Paisabazaar has served millions of users across the country and is known for its transparent and customer-first approach.

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Job Title: Telecalling Executive – Malayalam Process

Location:

Tidel Park, OMR Road, Taramani, Chennai

Job Type:

Full-Time, Permanent

Shift:

Day Shift (No night shifts)

Industry:

BPM / BPO (Banking & Financial Services process)

Department:

Customer Success, Service & Operations

Role Category:

Voice / Blended – Telecalling, Customer Interaction, Outbound Sales

Number of Openings:

40 Vacancies

Salary Package:

• ₹ 2.5 to ₹ 4 LPA

• The final package will be based on interview performance and previous salary (if experienced).

Educational Qualification:

• Minimum qualification: 12th Pass

• Graduates and postgraduates can also apply

• No specific stream required

Age Criteria:

• Candidates should be between 18 to 30 years of age

Eligibility Criteria & Requirements:

1. Language Proficiency:

   • Mandatory Fluency in Malayalam

   • Additional proficiency in Telugu or Kannada is an added advantage

   • Clear and confident voice communication

2. Selling and Negotiation Skills:

   • Good persuasive abilities to explain financial products to customers

   • Strong negotiation and closing skills

3. Education:

   • Minimum: 12th Pass

   • No graduation or degree required to apply

4. Experience:

   • Freshers and Experienced candidates (0–3 years) can apply

   • Previous experience in telecalling, voice process, banking BPO, telesales, or financial sales is preferred but not mandatory

5. Relocation Required:

   • Candidates applying from outside Chennai must relocate

   • There is no virtual or work-from-home option

6. Gender:

   • Both male and female candidates are welcome

Key Responsibilities:

1. Telecalling & Sales Support:

   • Outbound calling to prospective customers using provided leads

   • Understanding customer needs and recommending suitable financial products (personal loans, credit cards, etc.)

2. Product Explanation:

   • Explaining the features, eligibility, and benefits of financial products over the phone

   • Guiding customers through the loan or credit card application process

3. Mother Tongue Calling:

   • Calls will be made in the candidate’s regional language, i.e., Malayalam

4. Target Achievement:

   • Meeting or exceeding daily and monthly activity and sales targets

   • Ensuring high productivity and consistent performance

5. Customer Relationship Management:

   • Maintaining a professional and courteous relationship with customers

   • Following up with leads and closing the sale

Skills Required:

• Strong communication skills in Malayalam

• Basic understanding of financial products like loans and credit cards

• Customer handling and relationship-building skills

• Goal-oriented attitude with a willingness to learn

• Confidence and presence of mind while handling objections and queries

• Familiarity with call center systems or CRM tools is an added advantage

Why Join Paisabazaar?

• Reputed Brand: One of the top fintech companies in India with a growing customer base

• Career Growth: Excellent platform to grow in the BPO/financial sales sector

• Training Support: Comprehensive product training provided to all selected candidates

• Work-Life Balance: Fixed day shifts with Sunday off

• Attractive Incentives: Performance-based incentives and bonuses

• Inclusivity: Welcomes freshers, non-graduates, and both male and female applicants

Interview Process:

• No Online Interviews – Face-to-face interviews only at the Chennai office

• Candidates will go through:

  • Initial screening

  • Voice and communication assessment

  • Final HR discussion

Important Note:

• Only Chennai-based candidates or willing-to-relocate candidates should apply.

• Candidates must not expect remote work or work-from-home options for this position.

• Make sure to contact or send your resume before visiting to avoid unnecessary travel.

How to Apply:

Interested candidates can apply by:

• Emailing Resume to:
  📧 aneesai@paisabazaar.com

📍 Contact Person: Aneesa
📍 Company: Paisabazaar

Calling/WhatsApp:

📞 9717049240