Non-Voice Process at Novac Technology Solutions (Work from Office, Hyderabad

In today’s dynamic employment landscape, fresh graduates often seek opportunities that blend professional growth, stability, and a good working environment. Novac Technology Solutions Pvt Ltd, recognized as one of the Top 25 Best Places to Work for by the Great Place to Work Institute and the Economic Times, is offering such an opportunity for aspiring candidates in the form of a Non-Voice Process role in Hyderabad. This job is particularly suitable for graduates from the 2023 to 2025 batches who are looking to start or consolidate their careers in a reputed IT and digital transformation company.

About Novac Technology Solutions

Novac Technology Solutions is a subsidiary of the Shriram Group and operates with a strong foundation in digital transformation and cloud solutions. The company boasts a significant presence in key industry segments such as Financial Services, Insurance, Retail Solutions, and Digital Learning. Headquartered in India, Novac has been instrumental in transforming client businesses through technology, offering a wide range of services that promote efficiency, innovation, and business agility. The company has also been lauded for its employee-centric policies and work environment, which have earned it accolades from leading industry platforms.

Novac is known for nurturing fresh talent by offering structured onboarding, training, and opportunities for career advancement. With innovation at its core, the company encourages its employees to contribute meaningfully to projects and internal initiatives, ensuring their voices are heard and their efforts recognized.

Job Role: Non-Voice Process

This is a full-time, work-from-office position based in Begumpet, Hyderabad. The company is looking to fill 75 vacancies, which provides a significant opportunity for job seekers aiming to enter the IT/ITES and digital service sectors.

Walk-in Drive Details:

• Dates: 19th July 2025 to 20th July 2025

• Timing: 9:30 AM to 3:00 PM

• Venue: Novac Technology Solutions Pvt Ltd, HTC Towers, 5th Floor, D NO.6-3-1192/V, Kundanbagh Colony, Begumpet, Hyderabad – 500016

• Contact Person: Mr. Rahul

Candidates are advised to reach the venue within the specified time window, preferably early, and carry necessary documents such as updated resumes, academic certificates, and ID proofs.

Eligibility Criteria

• Qualification: Any Graduate (B.A, B.Sc, B.Com, BBA/BMS, BCA) from batches 2023 to 2025

• Experience: 0 to 1 year (Freshers encouraged to apply)

• Age Limit: Candidates should be below 26 years of age

• Work Mode: Onsite (No work-from-home option)

• Shift: Day Shift (convenient for candidates not interested in night shifts)

• Location: Begumpet, Hyderabad

• Industry: IT Services & Consulting

• Department: Customer Success, Service & Operations

• Role Category: Non-Voice Process

Roles and Responsibilities

The Non-Voice Process role at Novac involves several critical backend operational functions, especially related to Deposits and Life Insurance. The selected candidates will be responsible for:

1. Data Entry:

   • Accurate input of customer, policy, and transaction data related to deposits and life insurance products.

   • Maintaining consistency and integrity in data management.

2. Payment Processing:

   • Handling and processing payment records with precision.

   • Ensuring all financial transactions are recorded and updated in a timely manner.

3. MIS Maintenance:

   • Generating Management Information System (MIS) reports as per schedule.

   • Analyzing data trends and assisting in business decision-making.

4. Post-Issuance Services:

   • Managing documentation and follow-up actions after issuing policies or handling deposit transactions.

   • Addressing discrepancies and ensuring compliance with internal protocols.

5. Outward Dispatch and Foreclosures:

   • Ensuring dispatch of documents and files is done efficiently.

   • Handling foreclosures accurately to avoid legal and customer issues.

6. Deliverables Management:

   • Meeting targets in terms of daily or weekly output.

   • Maintaining quality and TAT (Turnaround Time) standards.

Required Skill Set

To be successful in this role, candidates are expected to have the following competencies:

• Good Typing Speed: Ability to type efficiently with minimal errors.

• Computer Literacy: Basic proficiency in MS Office and internet tools.

• Communication Skills:

  • Although it's a non-voice process, clear understanding and written communication are essential.

  • Ability to comprehend process documents, emails, and instructions is critical.

• Listening & Comprehension Skills: Necessary for understanding internal process briefings and reports.

• Attention to Detail: High degree of accuracy required in data entry and payment processing.

• Teamwork and Time Management: Should be able to work collaboratively and meet deadlines.

Selection Process

The recruitment will be carried out through a walk-in drive, and the selection process involves:

1. Typing Test:

   • Basic typing speed and accuracy assessment to screen candidates for data-related tasks.

2. Technical Round:

   • May involve basic aptitude or domain-related questions, mostly to test problem-solving and system understanding.

3. HR Interview:

   • Assessment of communication, behavior, and cultural fit for the organization.

Candidates must pass all three stages to receive an offer.

Note: Applicants who have applied to Novac in the last 6 months are not eligible for this recruitment drive.

Why Join Novac?

• Great Work Environment: Recognized by the Economic Times and Great Place to Work Institute for its employee-friendly culture.

• Career Development: Opportunities for internal growth and skill development through structured learning programs.

• Reputed Brand: Part of a well-established conglomerate with a strong reputation in IT, Insurance, and Finance.

• Exposure to Core Operations: Ideal for freshers looking to gain firsthand experience in backend business processes in BFSI (Banking, Financial Services, and Insurance).

• Day Shift Job: Unlike many BPO jobs, this role offers a day shift, making it more suitable for candidates who prefer regular working hours.

Company Vision

Novac aims to empower businesses through digital transformation. As industries continue to evolve with cloud computing, data science, and intelligent automation, Novac is at the forefront of building intelligent systems that support customer-centric operations. By joining Novac, candidates become a part of this mission — contributing to innovative digital solutions that impact businesses across sectors.

Conclusion

The Non-Voice Process opportunity at Novac Technology Solutions is a strong stepping stone for graduates aiming to enter the IT and operations sectors. With a decent intake of 75 candidates, a reputed company culture, and a solid domain in financial services, it is an excellent opportunity for freshers to gain valuable experience. Those who meet the eligibility criteria and are motivated to grow in a corporate environment are encouraged to attend the walk-in interview and take the first step in their professional journey with Novac.

For more information, visit the official website:
👉 www.novactech.in

Official Notification