Customer Relation Executive (Female)
Business Vertical INTL_Malabar Gold & Diamonds
Job Summary
Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all time
• Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Escalating the complaints to next level to ensure timely action and resolution
• Follow-up on issues till closure
• Communicate final resolution to the customers
• Utilizing the opportunity to pitch sales, by generating further needs, promoting offers, upselling and cross-selling of the products
• Uses knowledge of both the product and MGD to offer solutions so that customers leave the store with a positive experience
Functional Area Retail Sales
Location KUWAIT AL RAI;KUWAIT Dajeej; KUWAIT Fahaheel; KUWAIT Fahaheel Bader Center; KUWAIT Fahaheel Dabous Street Mgd LJ;KUWAIT Fahaheel Mariam Commercial Complex; KUWAIT Mahaboula; KUWAIT Salmiya; KUWAIT Sama Mall MGD LJ; KUWAIT Watya
State KUWAIT
Country KUWAIT
Educational Qualification: GRADUATION; HIGHER SECONDARY EDUCATION
Age30 Below
Experience1 to 2 Years
Salary Range200-250 (KWD)