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Customer Relation Executive at Malabar Gold Kuwait

Customer Relation Executive (Female)

Business Vertical INTL_Malabar Gold & Diamonds

Job Summary

Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all time

• Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services.

• Escalating the complaints to next level to ensure timely action and resolution

• Follow-up on issues till closure

• Communicate final resolution to the customers

• Utilizing the opportunity to pitch sales, by generating further needs, promoting offers, upselling and cross-selling of the products

• Uses knowledge of both the product and MGD to offer solutions so that customers leave the store with a positive experience

Functional Area Retail Sales

Location KUWAIT AL RAI;KUWAIT Dajeej; KUWAIT Fahaheel; KUWAIT Fahaheel Bader Center; KUWAIT Fahaheel Dabous Street Mgd LJ;KUWAIT Fahaheel Mariam Commercial Complex; KUWAIT Mahaboula; KUWAIT Salmiya; KUWAIT Sama Mall MGD LJ; KUWAIT Watya


Country KUWAIT


Age30 Below

Experience1 to 2 Years

Salary Range200-250 (KWD)

About Us

Malabar Group was founded in 1993 by a team of enterprising entrepreneurs, led by the visionary genius of Mr. M P Ahammed when he explored beyond his immediate circle in the agri-corp industry to establish a jewellery trading company in a historical city called Kozhikode. Since then, keeping alive the golden spirit of the brand, the Group has remained constant, in its successful forays nurtured by expertise, vision and guidance, into a formidable business conglomerate. The HQ (headquarters) of Malabar Group located in Kozhikode shines bright as a beacon of success for an empire built on Trust, Teamwork, and Goodwill.

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