Hiring For international Chat Support (Non voice Process)
IntouchCXJob details
0 - 3 Years
100 Vacancies
₹ 2-3.25 Lacs P.A
Hyderabad
Must have key skills
Communication Skills,Chat Support,Non Voice,International Process,Bpo Process
Other key skills
Email Support,International BPO,International Voice Process
Job description
What you’ll do
Greetings From Intouch CX!!
IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000, the company has grown to employ over 25,000 people across 11 countries, including the United States, Canada, and several others. IntouchCX offers a wide range of solutions, including Omnichannel Customer Care, AI & Automation, Brand Trust & Safety, and more. The company is known for its focus on innovation, cultural training, and quality assurance, aiming to enhance customer experience and support business growth
We are hiring for International Chat Process (Immediate Joiners are preferred ( Customer support)
Eligibility:
Fresher (or ) A minimum of 6 Months of experience of Support with international Clients
A post-secondary degree in any major Institute
Fluency in spoken English
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Excellent communication skills and high emotional intelligence
Excellent problem-solving and customer service skills
Strong analytical & Interpersonal skills
The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
A flexible schedule Must be okay to work nights
Benefits of working as a Customer Service Associate:
An attractive compensation package with performance-based incentives
Incredible learning and growth opportunities
Outstanding rewards and recognition program & employee engagement activities
Transport while working on-site Medical Insurance
PF and ESI / Health Insurance
2 way transportation both pick up & drop
Incentive plans based on performance
5 working days with 2 week offs
Preferred Skills/Abilities/Exposure:
Graduate/Post Graduate/UG is Also Fine
Should possess effective and excellent communication skills (Verbal & Written)
Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
100% Work from Office
Package:
Minimum - 2.02 Lacs P.A.
Maximum - 3.4 Lacs P.A.
Work Location: Hyderabad (Kokapet or Raheja Mind Space) Incentives based on performance.
Interested candidates reach out the below recruiter.
Balakrishna HR
Contact: 9949147272
balakrishna.kasula@intouchcx.com
Mention on resume as reference (Balakrishna)
Walk-in timings: 11 AM- 3 PM
Industry type
BPM / BPO
Department
Customer Success, Service & Operations
Role
Chat Support
Role category
Non Voice
Employment type
Full Time, Permanent
Education
Graduation Not Required