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Onsite Associate Noon

 About the job

Who are we?


noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.

noon’s fastest hyper-local delivery platform, noon in minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across Downtown Dubai, Bur Dubai, Business Bay, and Dubai Marina, noon in minutes aims to expand across the city in the coming months, offering thousands of products to customers in record time.

We are creating the Middle East’s local digital champion and are looking for world-class talent to join our team.

What you'll do:

Work on one of the biggest ecommerce platforms in the region

Become the owner of the onsite platform experience from a customer perspective for specific categories

Liaise with multiple teams such as creatives, marketing, and development to manage the entire process and cycle of deploying and maintaining the most optimized customer journey

Conduct regular and thorough quality checks on the platform to ensure the best customer experience

Manage any changes required on the platform for specific categories in order to best optimize the customer experience

Work closely with the commercial team to help provide deals/offers for campaigns in addition to working with them for stock selection

What you'll need:

Bachelors in Business Administration or a similar field

Fresh or recent graduate, with a strong desire and passion for e-commerce

Strong project management, problem-solving and organizational skills

An individual who works collaboratively and is comfortable working in a dynamic and fast paced environment in a volatile industry

Comfortable in a fast-paced, multi-tasked and high energy environment

Outstanding verbal and written communication and collaboration skills

History of teamwork and willingness to roll up one's sleeves to get the job done

Aptitude for organization, flexibility and producing results

Experience working in a similar or related role

Arabic speaking skills a plus

Who will excel?

We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.

Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.

Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.

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